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ServiceTitan puts 10.7% to 12.1% of trades calls outside business hours, nearly 1 in 8. This calculator applies a share you choose to a monthly call count, then a booking rate and a ticket. The default share is the 11.4% midpoint, labeled as a midpoint. The booking rate and ticket start from the roofing figures used on the missed-call page.
Assumption 60 calls a week, the example on the missed-call calculator, times 4.33 weeks, rounded to 260.
Assumption Midpoint of ServiceTitan's 10.7% to 12.1% range. Source
ServiceTitan does not publish a roofing booking rate. 42% is the typical shop in the June 2022 report. Using it for roofing is labeled as that stand-in. Assumption: a missed caller would have booked at that rate if answered. Source
ServiceTitan booking-rate report: small shops 9% after 6 pm (26% in the morning); large shops 21% after 6 pm (61% in the morning). Call Trends: shops with 10 or fewer technicians book 30% of off-hours calls; shops with more than 50 book 58%. The menu fills the field. Those are different cuts of the data.
Angi, 2026: national average roof repair $1,174 (most homeowners $395 to $1,968), from 32,999 projects. This is a repair average, not a small service-call fee. Type your own ticket if your missed calls are smaller jobs. Angi says emergency roof repair typically adds $100 to $300 or more. That premium is not in the default ticket. The $1,174 default is the repair average, not a service-call fee.
Assumption Zero counts every after-hours call as unanswered. Type the share you already pick up.
$14,615 per month
$175,379 per year
After-hours calls: 29.64 per month
Unanswered after hours: 29.64
Jobs at risk: 12.449 per month
ServiceTitan saw lower booking rates after 6 pm (small shops 26% in the morning and 9% after 6 pm; large shops 61% and 21%). The default result uses the overall booking rate, so treat it as directional. Booking-rate report and Call Trends.
Angi says emergency roof repair typically adds $100 to $300 or more. That premium is not in the default ticket. The $1,174 default is the repair average, not a service-call fee.
Goldenhour Solutions LLC, Phoenix, AZ. Sunny is an AI receptionist, not a person.
On the Full Package ($249 a month, $1,997 one-time setup), an AI voice answers calls after hours, on weekends, and while you are on the other line. It takes messages, answers common questions, and collects a preferred time. You confirm the appointment. Callers are talking to an AI. Google Calendar is not synced. A missed call does not send an automatic text.
Done for you, live within a week. No contract. Cancel anytime.
Try it: call (520) 602-8435 to talk to the AI. That call does not send a text.
ServiceTitan's Call Trends guide says 10.7% to 12.1% of trades calls come in outside business hours. 11.4% is the midpoint of that range. Using the midpoint is an assumption. Type either end if you prefer.
ServiceTitan's booking-rate report saw lower booking after 6 pm. Small shops booked 26% in the morning and 9% after 6 pm. Large shops booked 61% in the morning and 21% after 6 pm. The default uses the overall trade booking rate, not the after-6 pm rate. A menu on this page can fill in the after-6 pm rates.
Angi says emergency roof repair typically adds $100 to $300 or more. That premium is not in the default ticket. The $1,174 default is the repair average, not a service-call fee.
On the Full Package, an AI voice answers after hours, on weekends, and while you are on the other line. It takes messages, answers common questions, and collects a preferred time. You confirm the appointment. Callers are talking to an AI. Google Calendar is not synced. A missed call does not send an automatic text.