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AI receptionist · HVAC
AI receptionist for HVAC companies
HVAC phones ring while the tech is on a roof, in a crawl space, or on another no-cool call. Sunny is an AI receptionist for that shop. It answers, takes the caller's details, and collects a preferred time. The owner confirms the appointment. Callers are talking to an AI.
Calls this shop already gets
These are the calls an HVAC company already knows. Sunny does not diagnose the system. It writes down what the caller is reporting so the owner can confirm a time.
No heat
A furnace that will not start, a heat pump blowing cold air, or a house that cooled off overnight. The caller wants someone to come look. Sunny asks which system it is, whether the thermostat is set to heat, the address, a callback number, and a preferred time. The owner confirms the visit.
No cool
An air conditioner that stopped, a system that runs and does not cool, or a thermostat that will not hold the set point. Sunny takes what is happening, the address, a callback number, and a preferred time. It does not promise a same-day truck. The owner decides the schedule.
Maintenance and tune-ups
Seasonal maintenance, a filter change, or a membership visit. Sunny asks for the system type if the caller knows it, the address, and a preferred time. The owner confirms the slot. Sunny does not price the membership.
Replacement and estimate calls
A system that is old, noisy, or due for replacement. Sunny takes the address, what they have now in the caller's words, and a preferred time for an estimate. It does not quote equipment. The owner confirms the appointment and talks through the job.
After hours and weekends
The same no-heat and no-cool calls arrive when the office is closed and when you are already on a job. On the Full Package, an AI voice picks up. Sunny takes the details for the owner and collects a preferred time. If the call is outside what it was set up to answer, it hands the conversation to you.
What stays with the owner
Sunny is an AI receptionist, not a person. Callers are talking to an AI. It answers, takes the caller's name, number, address, and what they need, and collects a preferred time. The owner confirms the appointment.
- Google Calendar is not synced. Sunny does not lock a calendar booking, and it does not write the appointment into a calendar or into other software.
- Sunny takes the details for the owner. If the call is outside what it was set up to answer, it hands the conversation to you.
- A missed call does not send an automatic text. Texting on a client plan starts only after that client's own registration is approved.
- Calling (520) 602-8435 does not send a text.
Which plan answers the phone
Voice answering is on the Full Package. The same price is on the homepage pricing.
- The Full Package is $249/month with a $1,997 one-time setup. The website, hosting, and your domain are included. Sunny answers the phone and the texts. The allowance is 300 call minutes and 1,000 texts a month. After that, voice is $1.00 a minute and texts are $0.06 each. Top-ups are $50, $100, or $250. You confirm the appointment. A missed call does not send an automatic text. Texting starts only after that client's registration is approved.
Hosting, your domain, updates, and support are included. No contract. Cancel anytime.
Where this works
Goldenhour Solutions LLC is based in Phoenix, Arizona, and serves HVAC companies across the United States. Try it: call (520) 602-8435. Callers are talking to an AI. That call does not send a text. Order the Full Package, then fill the one-time setup form. A call is optional. If you want one, book a call. The intake form comes first for that call.
Related pages
Questions, answered
What is an AI receptionist for an HVAC company?
Sunny is an AI receptionist, not a person, and callers are talking to an AI. It answers the shop phone, takes the caller's details, and collects a preferred time. The owner confirms the appointment.
Does Sunny book the HVAC job on a calendar?
Sunny collects a preferred time. The owner confirms it. Google Calendar is not synced, and Sunny does not lock a calendar booking or write the visit into other software.
What does Sunny do with a no-heat or no-cool call?
It asks what is happening, takes the address and a callback number, and collects a preferred time. The owner confirms the visit. Sunny does not send a truck.
Does a missed HVAC call send a text to the customer?
A missed call does not send an automatic text. Texting on a client plan starts only after that client's own registration is approved. Calling (520) 602-8435 does not send a text.
Which plan answers HVAC calls?
Voice answering is on the Full Package, $249/month with a $1,997 setup, including 300 call minutes and 1,000 texts. After that, voice is $1 a minute and texts are 6 cents each. Top-ups are $50, $100, or $250.
Where does this HVAC receptionist work?
Goldenhour Solutions LLC is based in Phoenix, Arizona, and serves HVAC companies across the United States.
Can I hear the AI before I buy?
Call (520) 602-8435. Callers are talking to an AI, and that call does not send a text. Buy the Full Package and fill the one-time form; a call is optional and the intake form comes first if you want one.