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Phoenix · HVAC
Phoenix summer heat makes a no-cool call urgent at any hour, including when the tech is already on a roof. Sunny is an AI receptionist for that shop. It answers, takes the caller's details, and collects a preferred time. The owner confirms the appointment. Callers are talking to an AI.
These are the calls a Phoenix HVAC company already knows. Sunny does not diagnose the system and does not promise a same-day truck. It writes down what the caller is reporting so the owner can confirm a time.
An air conditioner that stopped, a system that runs and does not cool, or a house that will not hold the set point in the heat. Sunny takes what is happening, the Phoenix address, a callback number, and a preferred time. It does not promise a same-day truck. The owner decides the schedule.
A furnace that will not start, or a heat pump blowing cold air on a cold morning. Sunny asks which system it is, whether the thermostat is set to heat, the address, a callback number, and a preferred time. The owner confirms the visit. Sunny does not diagnose the system.
No-cool calls do not wait for morning. On the Full Package, an AI voice answers at night and on weekends, takes the details, and collects a preferred time. Callers are talking to an AI. The owner confirms any appointment. If the call is outside what Sunny was set up to answer, it hands the conversation to you.
Summer heat makes a no-cool call urgent at any hour, and monsoon storms add calls when a system stops during the rain. A tech on a roof or in an attic cannot pick up the next ring.
Spanish-speaking callers are common in Phoenix. This page is in English, and callers are talking to an AI. Language is a question on the intake form, and this page does not promise a Spanish voice.
Sunny is an AI receptionist, not a person. Callers are talking to an AI. It answers, takes the caller's name, number, address, and what they need, and collects a preferred time. The owner confirms the appointment.
You can keep the business number you already have. The default on every plan is call forwarding. Goldenhour still assigns a number, and you forward busy and no-answer calls to it. You test that forwarding from your own phone. We do not place the test call.
Moving your number is a port. Porting is available on the Full Package. It usually takes 1 to 4 weeks. A temporary Goldenhour number answers until the port finishes.
Voice answering is on the Full Package. The same price is on the homepage pricing.
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Goldenhour Solutions LLC is based in Phoenix, Arizona, and serves HVAC companies in Phoenix and across the United States. Built remotely and live in about a week. Try it: call (520) 602-8435. Callers are talking to an AI. That call does not send a text. Then buy the Full Package and fill the one-time setup form. A call is optional. If you want one, book a call. The intake form comes first for that call.
Sunny is an AI receptionist, not a person, and callers are talking to an AI. It answers a Phoenix HVAC company's phone, takes the caller's details, and collects a preferred time. The owner confirms the appointment.
On a no-cool or no-heat call in Phoenix, Sunny asks what is happening, takes the address and a callback number, and collects a preferred time. The owner confirms any visit. Sunny does not send a truck and does not promise a same-day truck.
Phoenix is on Arizona time, MST year-round, and Arizona does not observe daylight saving time. On the Full Package, an AI voice answers after hours, on weekends, and while you are on another call. You confirm the appointment.
Spanish-speaking callers are common in Phoenix. This page is in English, and callers are talking to an AI. Language is a question on the intake form, and this page does not promise a Spanish voice.
You can keep the business number you already have. The default on every plan is call forwarding: Goldenhour still assigns a number, and you forward busy and no-answer calls to it. You test that forwarding from your own phone.
A missed call does not send an automatic text. Texting on a client plan starts only after that client's own registration is approved. Calling (520) 602-8435 does not send a text.
Voice answering is on the Full Package, $249/month with a $1,997 setup, including 300 call minutes and 1,000 texts. After that, voice is $1 a minute and texts are 6 cents each. Top-ups are $50, $100, or $250.